A key ingredient for its success is the strong management
team that T.U.C.S. has assembled and structured to provide the kind of high quality building maintenance service that attracts
loyal and satisfied customers. A proven track record in managing diversified service
contracts has helped T.U.C.S. retain satisfied customers,
some for more than 15 years.
T.U.C.S. has always believed that the direct involvement
of upper management assures quality performance. In
addition to making frequent, often unscheduled, visits to
customer premises, our upper management personally
reviews all quality control inspection reports and other
operational reports. Management also attends programs
on matters such as hazardous material safety training and
applies this knowledge in the continual monitoring of
work operations.
Account executives, who are the first line of communication
with customers, interact daily with upper management, helping
to insure that a quality cleaning job is being
performed. Besides being well versed in every aspect of
the cleaning service business, account executives are
responsible for overseeing the supervisors and their crews
and executing contractual obligations.
Dedicated Supervisors Make a Difference
Highly trained and experienced supervisors are always on
the job, taking pride in the performance of their staff and
keeping a critical eye on detail.
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Each service employee is carefully screened when hired to assure
that we have the most reliable and dependable work force
possible. Employees are then integrated into an efficient and
productive maintenance team that is capable of performing a
diverse range of services. They make the difference in meeting customers’ stringent cleaning and service requirements.